Itís all about the team. We have a pretty narrow niche of services and they all surround the success of teams one way or another. It can be team direction via planning or mission/vision statements or nuts and bolts team management and tuning. If your team is on the same train headed in the same direction, your odds of success have dramatically increased.
Chris is a management consultant with over 25 years experience in the financial services and technology industries. He brings a laser focus on results, an ability to drive to the underlying issues, and a sense of humor combined with an eye for the absurd that helps keep fun a part of the mix. Chris thinks his primary value is his ability to mobilize to the obvious. He helps teams face the elephant in the room, name it, define it, and deal with it effectively.
Chris' industry experience includes management and consulting for life insurance companies, property and casualty insurance, accident, disability and health insurance companies, credit unions, a dot.com start-up, a technology services company, and non-profit social services organizations. In these companies, he has led efforts that created and established forward-looking business models, converted to and implemented primary mission-critical processing systems, led efforts which measurably improved efficiency and quality, implemented privacy (Gramm-Leach-Bliley) compliance, and negotiated and secured major sourcing and support contracts. His management experience includes leadership of multiple customer service divisions and departments as well as Programming, Project Management, and Account Management and Service Level Management Departments. Through his efforts and those of his immediate management peer team, his company was turned-around from a position of losing $3 million a year to a positive position $1.5 million the following year and approximately $3 million the year after that. Most recently, he established the Program Management Office for PEMCO Mutual Insurance Company of Seattle to lead the unified corporate movement to success.
Chris has the ability to work with diverse individuals and teams and, as a catalyst, inspire them to succeed.
MBA, Certified Six Sigma Green Belt ASQ
As a leader with 28 years expertise in vendor and operational management, Ken has managed key operational areas in Fortune 500 companies as well as medium size operations with marked success. His key areas of expertise include:
Developing successful Vendor relationships resulting in increased profitability and customer satisfaction
Driving quality results through defined process improvement strategies
Leading effective organizational growth utilizing change management and staff development expertise
Ken's resume (PDF format) can be viewed by clicking the blue button
Working Together. . .
When itís time for additional knowledge, Agovia can bring experts to the table. We bring you only people who get it. Just like Chris, their focus is to talk to you with common-sense honesty and to enable your win.